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What is the best decoration method?

Good question and there is no definitive answer because the choice depends on a number of factors. Design size & complexity, the timeframe, unit cost, quantity required, placement of design, garment material. Each method has both strengths and weaknesses in relation to all these areas. Here are a few basics on strengths though. Durability? That's our professional grade Embroidery, it looks great too. Lower quantity? We use digitally printed and cut superflex style films that are excellent value and very durable. Volume order & unit cost? We would select screen printing, also the most durable direct application print method bar none. Complex designs? We use industrial DTG & DTF printers or Infusion print processes, perfect for intricate designs in low quantity and/or with multicolours. Are you bored already? We don't blame you but as your local specialist we enthuse about all this and will help pick the best method for your requirement so you get the best option to meet your needs and not bogged down over the process!

What File Formats are Required?

Ideally we would like Vector formats which are .EPS .Ai (sometimes .PDF) which your designer or Artwork Department will have supplied. These are suitable for use with all types of print and decorating and are particularly important for Screen Printing. Don't worry if you can't see the first two formats, they need viewing software. Other formats like jpeg, gif, bmp, tif are okay for embroidery, for DTG and infusion 300dpi minimum resolution at size is strongly advised. If there are issues with your artwork we can provide In-House solutions. Want to know more? Google is your friend, here are a couple links HERE and HERE  

is there a minimum order?

No there is not a minimum order. Just let us know what your requirements are and we can advise you on your options. We regularly supply one offs to batches of several hundreds on a daily basis. 

HOW DO I ORDER?

We just need to know the items you want, sizes, colours and quantities required together with your artwork/logo files to produce a quote or invoice/order confirmation. To accept and proceed with your order simply confirm as correct by email then make payment to details at the bottom of the invoice. Our terms and conditions are listed on the website and if you have any questions just ask us beforehand. We look forward to hearing from you very soon!

Do I get a mock up?

Yes. When we know what you are having we order your stock and create mock ups with your design/s or logo/s and email it to you for your approval.

im in a rush, How long will it take?

We usually quote 5-10 working days following payment and proof approval, subject to stock availability and schedule but we sometimes do next day even same day but it depends what is in stock or what you need doing. If ordering your items in it may take a day or so to arrive from our suppliers whilst we work on your designs, turning them into mock ups etc. Once they are here and you have approved the mock ups we put your orders into our production schedule. We are often busy but can usually squeeze the odd thing in, so if you have an urgent requirement or rush order then just discuss it with us to see what we can do to help you.

Can I change or cancel my order?

You can add items which may be treated as a separate order. If you have not approved a design or the mock up then yes changes can be made before your approval is given. If you contact us to cancel before your stock is ordered then yes, if stock is on order then a supplier restocking fee of up to 25% applies and returns postage. For any work undertaken or started a cost would apply. Once items are decorated changes and cancellations are unfortunately not possible as the work has been completed, unless you are adding another decoration in which case it may be possible depending on the decoration method used.

What makes you different?

We like to think what helps Wizzprint continually take the lead and be different is that we develop new ideas, play only to our strengths and focus purely on what we do best. We are innovative and experienced specialists in this field with a friendly professional approach and take care in what we do. Combined with a relentless attention to detail, our aim is to deliver great results for you every time.

Can you print or embroidery any design?

Well yes but sometimes no. Whilst copying and emulating is a form of flattery the main factor in design is copyright and you may need to get the permission from the artwork owner if you want to reuse it. We anticipate you have permission when it is your business logo but if you wanted to use a Disney character for example that may not be possible. We can however help and design you something unique though our in house design service, just ask for details and get something bespoke to you instead. For more information about copyright just follow this link